nekki.helpshift.comNekki Technical Support and Help Center

This website uses only the necessary cookies required for the site’s proper functioning. By using the website, you consent to all cookies in accordance with the cookie policy. To know more, refer Cookie Policy. Nekki Support Hi, how can we help you? Popular articles How to leave feedback/Where to discuss the SF Arena with other players? General How to get new heroes? Gameplay How to save and restore my progress on Android? My account How to level up «Fight Pass»? Fight Pass How to make purchases on Android? In-game purchases Where and how can I get a promo code? General Browse articles General How to leave feedback/Where to discuss the SF Arena with other players? I want to suggest an idea! System requirements More In-game purchases How to make purchases on iOS? How to make purchases on Android? I’ve made a purchase, but something went wrong Gameplay How to get new heroes? How to play versus friend? Where is Training mode? More My account How to save and restore my progress on Android? How to save and restore my progress on iOS? How to transfer my progress from Android to iOS or from iOS to Android? More Fight Pass How to level up «Fight Pass»? Referral marathon What are Referral marathons? Referral link rules Where can I get a referral link? More Seasons and Leaderboard What are Seasons? How do I take part in Seasons? How long do Seasons last? More Setting up a gamepad in Shadow Fight 4: Arena How do I connect my gamepad to the game? Which gamepads does the game support? What do I do if I see a white circle with a dot in the center of the screen? Shards Will hero shard duplicates drop? Why didn’t I get a shard for watching an ad? Why is this hero still locked if I got a shard from a chest? Need more help?...